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Shipping Information

All orders $49.95 and over are delivered free (within Australia). Orders under $49.95 within Australia are $5.00 each and are sent via Australia Post ‘Parcel Post’. The parcel will be delivered within the standard Australia Post delivery days - Sydney, Melbourne & Brisbane metro areas, which will take approximately 3-6 business days with all other areas within Australia taking approximately 3-10 business days.

If you would like your parcel to be delivered sooner we can organise express shipping for $9.95 (Aust only). Express Post is not a guaranteed overnight delivery. Deliveries are between 1-3 days.

International Shipping

We can ship your orders to anywhere in the world. The cost for international shipping is a flat rate of $20.00. We use Australia Post to ship all our international orders and you will receive an email after you have purchased with a tracking number, so you can track the progress of your delivery. All shipping times may vary depending on weather conditions and peak times of the year. Any taxes or duties imposed by individual countries outside of Australia is not included in the sale price of your order.

Please note however that there may be delays with shipping times due to the current COVID-19 crisis.

Lost or damaged items

Serene Body Health is not responsible for lost or damaged products during transit. We will to the best of our ability attempt to resolve any issues that may arise during transit.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.